Question:
Can
offices who have already gone through Workload Driver coding offer some suggestions
for this project?
Answer:
Puerto Rico, Colorado / Wyoming, Arizona, and the ND Cal have all completed
workload driver coding for all cases open in July. Many other offices will have
their coding completed in August. From these experiences we suggest the
following tips:
- Assign a Legal Assistant or Paralegal to be the “Driver Driver.” That person can interview every AFPD or AFD in the office, and prepare hard-copy sheets with all applicable drivers for every case. We will be distributing an Excel sheet with the drivers replicated, as seen on the dData Workload Driver screen, for these interviews.
- We recommend that the Driver Driver, and other support staff, code the drivers in dData instead of attorneys. Better quality control, and more efficient: it allows the attorneys to focus on the substantive driver decisions.
- Manually tally the number of drivers selected on the hard copy sheets. There is a numerical tally in dData for workload drivers assigned to a case. Those figures should match – a quality control feature.
- There is a box for “no driver selected” in the Workload Driver tab of dData. Make sure to check that box if no drivers are selected. Without that box checked, there is no way to confirm whether the case was actually reviewed.
